Terms of Use

Last updated: March 4, 2026

Arbitration Notice: These Terms require most disputes to be resolved by individual arbitration, not by jury trial or class action, unless you reject arbitration within 60 days as described below.

1. Agreement to These Terms

These Terms of Use ("Terms") are a legal agreement between you and Clear My Inbox ("we," "us," or "our"). These Terms apply to your use of our websites, applications, and related services (collectively, the "Services").

By clicking "Next," "Continue with Google," checking a consent box, purchasing a cleanup, or otherwise accessing or using the Services, you confirm that you have read, understand, and agree to these Terms and our Privacy Notice. If you do not agree, do not use the Services.

2. Changes to the Services or Terms

We may change, suspend, or limit access to any part of the Services at any time. We may also revise these Terms from time to time, including by adding new terms. Revised Terms become effective when posted on this page unless we state a different effective date. By continuing to use the Services after revised Terms are posted, you agree to the updated Terms.

3. Our Services

Clear My Inbox helps you review Gmail storage usage, identify messages that may be safe to remove, manage sender cleanup actions, and, when you instruct us, perform Gmail cleanup actions on your behalf.

  • Free tools may analyze storage usage and surface cleanup candidates.
  • Paid tools may execute cleanup actions after your express approval.
  • Some features depend on third-party services, including Google and Stripe, that we do not control.

Separate terms and privacy notices apply to third-party products and services. Your use of Google, Stripe, or other third-party services is governed by those third parties, not by us.

4. Eligibility and Your Account

You may use the Services only if you are at least 18 years old, are located in the United States when using the Services, and are legally able to enter into this agreement. You must use your own Google account and may not impersonate another person or access another person's mailbox without authorization.

5. Your Gmail Permissions and Consents

In order to provide the Services, you may be required to connect your Google account through OAuth and grant us access to Gmail data that is necessary to analyze storage, identify cleanup candidates, and carry out the actions you approve.

By connecting your Google account or using the Services, you authorize us and our service providers to access Gmail through Google's authorized APIs, retrieve the Gmail data needed to provide the Services, and take the cleanup actions you direct us to take. You represent that you have authority to grant this authorization.

You also agree that we may collect, store, and retain records of your consent, including timestamps and related account details, as part of a permanent audit log used to demonstrate authorization, protect the integrity of the Services, and comply with legal obligations. Those consent records may be retained even after your account is closed.

You may revoke Google access at any time through your Google connected apps page. The profile page also includes Disconnect Google and Delete account and app data. Revoking access stops future access but does not reverse actions you already approved or records we are required to retain. Step-by-step account control instructions are also available on our Help page.

6. Your Promises to Us

By using the Services, you represent and warrant that:

  • All information you provide to us is truthful, current, and belongs to you.
  • You will review cleanup recommendations before approving any action.
  • You will not attempt to gain unauthorized access to the Services or other users' data.
  • You will not copy, reverse engineer, decompile, or create derivative works from the Services.
  • You will not use the Services in violation of any law or third-party rights.
  • You will not use the Services from a sanctioned jurisdiction or while prohibited by applicable law.

7. Cleanup Actions and Risk of Loss

Cleanup actions can move messages to Trash, unsubscribe you from senders, create Gmail filters, or apply other Gmail account changes based on the options you select. You are solely responsible for reviewing what you approve before a cleanup runs.

Gmail controls final deletion behavior after messages are moved to Trash. Messages may become permanently unrecoverable after Google's retention window expires. We are not responsible for data loss resulting from actions you authorize, provider-side changes, or Gmail policies outside our control.

8. Fees, Payments, and Refunds

Some features require payment. Pricing, feature scope, and eligibility for refunds may be displayed at checkout or in the product. Payments are processed by Stripe, and your payment method is governed by Stripe's terms and policies.

Except where required by law or where we expressly offer a refund policy, fees are non-refundable once a paid cleanup or paid subscription feature has been delivered or activated.

9. Suspension and Termination

You may stop using the Services at any time. We may suspend or terminate your access if we believe you have violated these Terms, created risk for us or others, or used the Services in a way that is abusive, fraudulent, or unlawful.

If your account is closed, whether by you or by us, we may delete or anonymize operational data that is no longer needed, but we may retain payment records, security logs, consent records, and other information that we reasonably need for legal, compliance, fraud-prevention, or dispute-resolution purposes.

10. Intellectual Property

We grant you a limited, non-exclusive, revocable, non-transferable license to use the Services for your personal internal use in accordance with these Terms. The Services, including their code, design, content, branding, and functionality, are owned by us or our licensors and are protected by intellectual property laws.

Google and Gmail are trademarks of Google LLC. Stripe is a trademark of Stripe, Inc. Their use here does not imply endorsement.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT THEY WILL FREE ANY SPECIFIC AMOUNT OF STORAGE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE OR (B) $50.

13. Indemnification

You agree to indemnify, defend, and hold harmless Clear My Inbox, its affiliates, and its officers, directors, employees, contractors, and service providers from and against any third-party claims, losses, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your violation of these Terms, or your violation of any law or third-party rights.

14. Complaints, Arbitration, and Class Waiver

14.1 Informal Resolution First

Before either party starts arbitration, the party with the dispute must send written notice describing the claim and requested relief to hello@clear-my-inbox.com. If we cannot resolve the dispute within 30 days after notice, either party may start arbitration.

14.2 Agreement to Arbitrate

Except for disputes that qualify for small claims court or requests for injunctive relief related to misuse of intellectual property, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and us will be resolved by binding individual arbitration. The Federal Arbitration Act governs this arbitration agreement.

14.3 Arbitration Rules

Arbitration will be administered by the American Arbitration Association under its applicable consumer rules. If the AAA is unavailable, the parties will use another nationally recognized arbitration provider. The arbitrator may award the same individualized relief that a court could award.

14.4 No Jury Trial; No Class Actions

You and we waive any right to a jury trial. You and we also agree that each may bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, mass, or representative proceeding.

14.5 Right to Reject Arbitration

You may reject this arbitration agreement by sending written notice to hello@clear-my-inbox.com within 60 days after you first agree to these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to reject arbitration.

15. Governing Law

These Terms are governed by the laws applicable where we principally operate, without regard to conflict of laws rules, except to the extent federal law controls.

16. Miscellaneous

These Terms are the entire agreement between you and us regarding the Services and supersede prior agreements on that subject. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign your rights under these Terms without our written consent, and we may assign these Terms in connection with a merger, financing, or sale of assets.

17. Contact

Questions about these Terms may be sent to hello@clear-my-inbox.com.